Operational Excellence: Customer Service as a Differentiating Factor

Join the Yavapai College SBDC on May 25 for “ Operational Excellence: Customer Service as a Differentiating Factor.” Learn customer service best practices, whether you're a customer service professional, a manager, or you work with customers in your career. Acquire skills in hiring, communication, training, business tools, and more. What it all boils down to is having a service attitude or a customer focus in everything you do. The old Sears motto was “the customer is always right, even if they’re wrong". Register online at https://bit.ly/CustSvc0511